Notifications Mark all read
  • Shipment SH-10284 delivered to Los Gatos HQ

    12 min ago
  • New proof ready: Marine Layer Hoodie v3

    1 hour ago
  • Low stock: Netflix Games Vest — 48 units

    3 hours ago
  • Reorder window opens May 1 for Q2 onboarding kits

    Yesterday

Good afternoon, Jordan

Here's what's moving in your Netflix merch program today.

Today · Monday, April 20 Live · updated just now
3
shipments arriving today
Track all →
2
proofs awaiting your approval
Review now →
$18,420
spent so far today
View invoices →
Matt is online
Your account team is available · avg response 22 min
Message team →
Open Orders
14
▲ 3 vs. last week · $42.8k
Warehouse Units
21,847
▼ 4.2% · turnover up
30-day Spend
$128,430
▲ 12.4% · within budget
On-time Ship Rate
98.6%
▲ 0.4% · SLA: 96%
Order pipeline
Live view · 26 active orders moving through production
Quoted 4
Samsung Journal800u · $17.6k
Wool Crew Cap500u · $12k
Theragun Mini120u · $22k
Ogio Backpack300u · $13.5k
4 orders$65.1k
Proofing 3
Air-Buds · Engrave300u · $20.4k
Games Vest Heather400u · $16.8k
Bottle Sand600u · $19.2k
3 orders$56.4k
In production 7
Netflix Games Vest600u · $25.2k
Ocean Bottle800u · $25.6k
Carter Mug1,200u · $16.8k
Carhartt Hoodie240u · $23k
7 orders$142k
Shipping 5
Marine Layer Hoodie450u · $26.1k
Air-Buds White150u · $10.2k
Carter Mug Black600u · $8.4k
Spiral Notebook2,500u · $45k
5 orders$89.7k
Delivered · 7d 7
DoorDash × NF Jacket120u · $22.3k
Carter Mug Cream1,200u · $16.8k
Tesla Carhartt60u · $5.8k
Day Owl Tote180u · $15.1k
7 orders$118.2k
Order volume
Last 12 weeks · units shipped
This year
Last year
Recent activity
Across all programs
View all
  • Ashley Chang approved proof for Marine Layer Hoodie v3

    14 min ago · via email
  • Shipment SH-10284 picked up · 240 units to Los Gatos

    1 hour ago
  • Netflix Games Vest is below reorder point (48 units)

    3 hours ago · auto-alert
  • Matt Huang (Brand Vessel) posted an update on PO-9841

    5 hours ago
  • New product added to store: Air-Buds Wireless (White)

    Yesterday
  • Invoice INV-22015 paid · $18,420.00

    Yesterday
Active orders
14 orders in motion
OrderProductQtyStatusETA
PO-9841
Apr 18
Netflix Games VestBlack · M/L/XL
600 In production May 02
PO-9839
Apr 17
Air-Buds WirelessBlack · 1-size
300 Proof review May 06
PO-9836
Apr 15
Marine Layer HoodieBlack · S-XXL
450 Shipped Apr 22
PO-9832
Apr 14
Carter Everywhere MugCream · 12oz
1,200 Delivered Apr 19
PO-9829
Apr 12
Ocean Water BottleStainless · 20oz
800 In production May 08
Quick actions
One-click common tasks
Pending your approval
Blocking 3 orders · approve to unlock production
Upcoming arrivals
Next 7 days · 6 shipments
Your account team
3 people from Brand Vessel · avg response 22 min
MH
Matt Huang Account Director · your main point of contact Online now
CW
Camryn Wells Production Lead · proofs & color accuracy Online now
NR
Nikki Rao Logistics · shipping, tracking, customs Away · back at 2pm PT
JK
John K · CEO Escalations & strategic partnerships
Latest from Brand Vessel
Product updates & program announcements
View all
18Apr
Expansion

New fulfillment center online in London

EMEA orders now ship within 48 hours. We've added 14,000 sq ft of warehouse capacity near Heathrow to cut your UK transit times in half.

12Apr
Action needed

Holiday cutoff is October 15

Lock production slots for your Q4 gifting and event merch by end of April. We're already 40% booked for September through December.

04Apr
Product

Air-Buds Wireless v2 now in White

A new colorway dropped in your store this week. Starting at $68/unit at 300 MOQ. Sample kits sent to Ashley Chang's desk.

FY26 budget by program
Spent vs. approved budget · 4 programs
Program savings
Year-to-date · vs. managing merch in-house
$47,820 ↓ 11.6% saved YTD
Storage optimization$14,200
Volume rebates$18,400
Shipping consolidation$9,820
Carrier rate negotiation$5,400
612 hours saved on ops & coordination (est.)
Shipping network · last 30 days
48,210 units shipped · 14 countries · 3 Brand Vessel warehouses
NA
North America 72%
34,712 units
US · CA · MX · 11 destinations
EU
Europe 17%
8,140 units
UK · NL · DE · FR · IE · 6 destinations
AP
APAC 7%
3,420 units
JP · AU · SG · KR · 4 destinations
LA
LATAM 4%
1,938 units
BR · MX · AR · 3 destinations

Company Store

10 products live on your Netflix store. Orders route through your account team for approval.

Orders

14 open · 248 completed · $1.4M lifetime with Brand Vessel

POProductQtyDestinationOrdered byShip ETATotalStatus

Inventory

Brand Vessel warehouses · Campbell CA · Reno NV · Amsterdam NL

Total Units
21,847
across 3 warehouses
SKUs
42
▲ 4 new this quarter
Low stock SKUs
3
auto-reorder pending
Inventory value
$412,910
▲ 8.1% QoQ
SKU stock levels
Click a row to see warehouse breakdown
SKUProductOn handReorder @Stock levelLocationStatus

Shipments

Live tracking across UPS, FedEx, and DHL · 8 in transit

SH-10284 · Marine Layer Hoodie
450 units · Campbell CA → Netflix HQ, Los Gatos · FedEx 2Day
In transit
Label createdApr 17 · 4:18 PM
Picked upApr 18 · 9:02 AM
In transitApr 19 · 11:14 PM
Out for deliveryApr 22 · 7:40 AM
DeliveredExpected 2:40 PM
All shipments
ShipmentItemsCarrierDestinationETAStatus

Proofs & Approvals

Review and approve production proofs before print. Your approval unlocks production.

Reports

Spend, units, and program health across all Netflix merch programs.

YTD Spend
$412,830
▲ 14% YoY
YTD Units
48,210
▲ 22% YoY
Avg unit cost
$8.56
▼ $0.42 · scale savings
Hours saved (est.)
612
vs. managing in-house
Spend by month
Last 12 months · all programs
Spend by category
YTD breakdown
$412kYTD
Apparel42%
Drinkware24%
Tech18%
Bags11%
Other5%
Top 8 products · YTD units
All programs combined
#ProductUnitsSpendShare
Program health
4 active Netflix programs

Team

7 Netflix users with portal access · 3 Brand Vessel account managers

Billing

Net-30 terms · Wire + ACH · Invoice to AP-Netflix@netflix.com

Balance due
$42,180
2 invoices · due May 3
YTD billed
$412,830
▲ 14% YoY
Credit balance
$3,840
applied to next invoice
Invoice history
Click an invoice to view or download
InvoiceIssuedDuePOAmountStatus

Messages

Direct line to your Brand Vessel account team. Typical response: 22 minutes.

MH
Matt Huang Online · Account Director · Brand Vessel
Hey Jordan — proof v3 for the Marine Layer Hoodie is approved. I'll kick off production Monday morning. ETA to warehouse is May 8, which puts the US fulfillment on track for the 15th.
Matt · 11:04 AM
One heads up: the charcoal is on a 3-week MOQ so we locked 600 units to keep your cost at $24.50. Let me know if you want to bump it before production freezes Friday.
Matt · 11:05 AM
Perfect. 600 works — we have roadshow demand through June so that actually lines up better.
You · 11:18 AM
Can we add a second colorway (sand) for Q3? No rush on proof.
You · 11:19 AM
Easy. I'll have a swatch chip sent to you this week and have design mock it by next Friday. Target production ship: July 11.
Matt · 11:22 AM

Settings

Workspace, billing address, approvers, and integrations.

Workspace
Ship-to addresses
Netflix HQ · Los Gatos
121 Albright Way, Los Gatos, CA 95032
Default
Netflix NYC
888 Broadway, New York, NY 10003
Netflix Amsterdam
Stadhouderskade 55, 1072 AB Amsterdam
Netflix London
The Copyright Building, 30 Berners St, London W1T 3LR
Approval routing
Who signs off on proofs, invoices, and orders
AC
Ashley ChangCreative Director · approves proofs & brand assets
Active
JC
Jordan Chen (you)Brand Ops · approves orders over $5,000
Active
JK
James KimFinance · approves invoices over $25,000
Active
Threshold rules
Integrations
Connected apps and data sources
SlackOrder alerts to #merch-ops
Connected
JiraCreate tickets from proof rejections
Connected
NetSuiteSync invoices & POs
Connected
StripeEmployee store checkout
WorkdayHRIS for new-hire kit triggers
Google Workspace SSORequired · all logins
Enforced
Brand assets
NETFLIX
#E50914
#221F1F
#F5F5F1
Branded store
Authentication
SSO enforcedGoogle Workspace · netflix.com
Active
Two-factor authenticationRequired for all approvers
On
Session timeoutAuto-logout after 8 hours idle
IP allowlistDisabled · 0 ranges
Audit log
  • Jordan Chen signed in via SSO

    2 min ago · 74.125.x.x
  • Ashley Chang invited to Approver role

    Yesterday · by Jordan Chen
  • Failed sign-in · james.kim@netflix.com

    2 days ago · wrong password (1)
  • 2FA enabled for all approvers

    Apr 12 · by Jordan Chen
API keys
Use these to pull data into your internal tools
NetSuite syncLive
bv_live_sk_••••••••••••••••a74e2
Created Mar 3 · last used 4 min ago
Data export (read-only)Read
bv_live_sk_••••••••••••••••9c1fd
Created Jan 18 · last used yesterday
Webhooks
POST /netflix/proof-status
https://hooks.netflix.com/bv/proof ← proof.approved, proof.rejected
200 OK · 12 min ago
POST /netflix/shipment
https://hooks.netflix.com/bv/ship ← shipment.delivered, shipment.delayed
200 OK · 1 hour ago
POST /netflix/invoice
https://hooks.netflix.com/bv/inv ← invoice.paid, invoice.overdue
429 Retry · 2 days ago
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